Course Catalog

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Business Skills
Course Access Validity: 12 Months
These 144 courses, bundled into the following 31 Series, include basics of Business Math series, Business Communication series, Business Management series, Customer Service, Motivation, Negotiation, Sexual Harassment, Time Management Series and many more
Course Name
 
Basics of Business Math: 1 Fractions
Basics of Business Math: 2 Decimals
Basics of Business Math: 3 Calculator
Basics of Business Math: 4 Equations
Basics of Business Math: 5 Percents
Basics of Business Math: 6 Reports
Building Relationships:1 Socializing at Work
Building Relationships:2 Understanding Behavioral Intentions
Building Relationships:3 Choosing Your Approach
Business Ethics: 1 What You Don't Know Can Hurt You
Business Ethics: 2 Everyday Ethical Dilemmas
Business Ethics: 3 Ethical Dilemmas and the Law
Business Ethics: 4 Individual Values; Organizational Values
Communicating with Power: 1 Elements of Powerful Communication
Communicating with Power: 2 Persuasive Appeals
Communicating with Power: 3 Modes of Persuasion
Communicating with Power: 4 Active Listening
Communicating with Power: 5 Resolving Conflict
Communicating with Power: 6 Negotiation
Customer Service: 1 Defining Service
Customer Service: 2 Communicating
Customer Service: 3 Fixing Problems
Customer Service: 4 Building a Department
Customer Service: 5 Tools of the Trade
Dealing with Difficult People: 3 Attitude
Dealing with Difficult People: 4 Trust
Dealing with Difficult People: 5 Power
Dealing with Difficult People: 6 Communication
Dealing with Difficult People: 7 Responsibility
Dealing with Difficult People: Consideration
Dealing with Difficult People: Managing Against the Odds
Doing Business in China: A Cultural Approach
Doing Business in India: A Cultural Approach
Effective Business Communication: 1 The Planning Worksheet
Effective Business Communication: 2 Writing Skills
Effective Business Communication: 3 Patterns of Development
Effective Business Communication: 4 Letters
Effective Business Communication: 5 Memos, E-Mail and Other Communications
Effective Business Communication: 6 Reports
Effective Business Communication: 7 Documentation
Effective Presentations: 1 Preparing for a Presentation
Effective Presentations: 2 Developing an Effective Message
Effective Presentations: 3 Improving Delivery Skills
Effective Presentations: 4 Using PowerPoint and Other Visuals
E-Mailing Your Way to the Top: 1 Managing Your Inbox
E-Mailing Your Way to the Top: 2 Writing Effective E-Mails
E-Mailing Your Way to the Top: 3 The Legal Face of E-Mail
E-Mailing Your Way to the Top: 4 Becoming an Organizational Leader
Fundamentals of Business Management:1 Management in Perspective
Fundamentals of Business Management:2 Functions of Front-Line Management
Fundamentals of Business Management:3 Managerial Finance and Accounting
Grammar:1 Fundamental Sentence Structures
Grammar:2 Punctuation
Grammar:3 Complex Sentence Structures
Grammar:4 Advanced Grammar
Innovation in the Workplace: 1 Defining Innovation and Determining Your Point of
Innovation in the Workplace: 2 Identifying the Enemies of Ideas and Innovation
Instructional Design: 1 Process, Needs, and Roles
Instructional Design: 2 Analysis and Objectives
Instructional Design: 3 Design Concepts
Instructional Design: 4 Planning and Implementation
Instructional Design: 5 Evaluation
Management Skills Introduction: 1 Ready! Set! Manage!
Management Skills Introduction: 2 Motivating
Management Skills Introduction: 3 Planning
Management Skills Introduction: 4 Communication
Management Skills Introduction: 5 Getting Input
Management Skills Introduction: 6 Dealing with Challenging People and Times
Management Skills Introduction: 7 Building Success
Managing Change: 1 Refocusing Yourself
Managing Change: 2 Leading the Team
Managing Change: 3 Working with Individuals
Motivation Methods and Strategies: Leading for Commitment
Motivation:1 Leading with a Vision
Motivation:2 Communicating
Motivation:3 Rewarding and Correcting
Motivation:4 Performance and Training
Motivation:5 Building Trust
Negotiating: 1 Negotiating Techniques
Negotiating: 2 Gaining Control
Negotiating: 3 Closing the Deal
Negotiating: 4 Everyday Negotiations
Problem Solving Through Productive Thinking: 1 The Concept of Productive
Problem Solving Through Productive Thinking: 2 Productive Thinking in Principle
Project Management from a People Perspective: 1 Working Across Departments
Project Management from a People Perspective: 2 Building and Leading a Team
Project Management from a People Perspective: 3 Managing Project Stakeholders
Project Management from a People Perspective: 4 Communicating Effectively
Project Management from a People Perspective: 5 Key Documentation
Project Management from a People Perspective: 6 Balancing Multiple Projects
Project Management: 1 Project Management Overview
Project Management: 2 Understanding the Project Manager's Role
Project Management: 3 Defining the Problem
Project Management: 4 Determining the Strategy
Project Management: 5 Developing the Work Breakdown Structure
Project Management: 6 Estimating and Scheduling Resources
Project Management: 7 Understanding Scheduling Computations
Project Management: 8 Tracking Project Activities
Project Management: 9 Closing Out the Project
Project Management:10 Formalizing Project Management Standards
Project Management:11 Developing Project Teams
Project Management:12 Ensuring Your Own Effectiveness
Sarbanes-Oxley Act: 1 Overview, Disclosures, and Reporting
Sarbanes-Oxley Act: 2 Standards, Regulations, and Penalties
Sexual Harassment in the Workplace: 1 Why Can't We All Just Get Along
Sexual Harassment in the Workplace: 2 Understanding Sexual Harassment
Sexual Harassment in the Workplace: 3 Preventing Sexual Harassment
Sexual Harassment in the Workplace: 4 Responding to Sexual Harassment
Stress Management:1 Stress on the Job
Stress Management:2 Resisting Stress
Stress Management:3 Assertiveness
Stress Management:4 Coping with Anger
Teams That Work: 1 Building Effective Teams
Teams That Work: 2 Leading Effective Teams
Time Management for Maximum Productivity: 1 Taming Time
Time Management for Maximum Productivity: 2 Prioritizing and Procrastinating
Time Management for Maximum Productivity: 3 Establishing Goals
Time Management for Maximum Productivity: 4 Managing Time Together
Time Management for Maximum Productivity: 5 Controlling Time Leaks
Time Management Fundamentals: 1 Evaluating and Improving Time Management
Time Management Fundamentals: 2 Organizing Tasks and Creating Uninterrupted Time
Time Management Fundamentals: 3 Managing Meetings
Time Management Fundamentals: 4 Managing Workload
Time Management Fundamentals: 5 Managing Time with Co-Workers
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